Good to know
- For cancellations, up to 21 days before start of the holiday there is no cancellation charge. If you transferred a deposit you will get a refund.
- For cancellations 20 days prior arrival we charge 30% of the entire arrangement booked.
- In case of no-shows, delayed arrivals or early departures we charge 60% of the booked price.
Cancellation terms are independent of whether or not the rooms can be partly or completely rebooked.
Hotel Wieser’s "Cancellation Service":
Wieser’s "Cancellation Service": This service is an alternative to the deposit and allows you to cancel your reservation at any time for any reason without paying the cancellation penalty. The service comes with a fixed price of € 8.00 per day per room (irrespective of the number of booked guests) and can only be added when making the reservation. In the case of a cancellation you only will be charged the cost of the service.
If you transferred a deposit the amount minus the cost of the cancellation service will be refunded.
Confirm your reservation with a deposit
To confirm your reservation, we might ask you for a deposit (30% of the booked arrangement).
You have the 3 following options to confirm your reservation:
Option 1: Deposit by bank transfer
Bank: Cassa Raiffeisen Campo di Trens
Accountholder: Hotel Wieser
IBAN: IT 77 M 08249 58260 000300019402
Option 2: Deposit by credit card
You can easily pay the deposit here on our webside with your credit card.
Option 3: Transfer of your credit card details
We allow you to confirm your reservation without paying a deposit by sending us your credit card details (via E-Mail or phone)
Did you know...
From the age of 14 years, a community residence tax of 1.50 Euro per person and night will be charged and is not included in the price.
Check-In & Check-Out:
On your day of arrival your rooms will be available from 2:00 p.m. We request that you check out by 11:00 am on your day of departure.
Small dogs and cats:
Dogs and cats are welcome: we charge € 9.00 per day excluding food. Please bring your own blanket or basket. We kindly remind you that animals are not allowed in the wellness area and in the restaurant. Should special final cleaning be necessary or if your pet has caused any damage, we will charge for these separately.
We accept cash payment, debit and credit cards (EC-Card, Visa, MasterCard).
We are a non-smoking hotel. We do, of course, provide outdoor smoking areas.
Please understand that, while you can book any room category you wish, it is not possible to book certain room numbers or floors. As far as possible we are happy to fulfil your individual room request.
In case of changing to half-board during the stay or at arrival, € 16,00 a day and per person are added (at least 2 days of stay left). Children from 0 to 2,99 years old are free of charge, children from 3 to 7,99 years old pay € 12,00.