Good to know
- For cancellations, up to 21 days before start of the holiday there is no cancellation charge. If you transferred a deposit you will get a refund.
- For cancellations within 20 to 1 day prior to arrival, 30% of the total booking will be charged.
- For cancellations on the day of arrival, 50% of the total booking will be charged.
- In case of no-shows, delayed arrivals or early departures we charge 50% of the booked price.
Cancellation terms are independent of whether or not the rooms can be partly or completely rebooked.
UPDATED CANCELLATION POLICY
Due to the corona virus, we offer our guests flexible cancellation conditions for all existing and new bookings until November 8 2020:
- Free cancellation until the day of arrival
- No deposit / credit card is required to confirm the booking
Hotel Wieser’s "Cancellation Service":
Wieser's cancellation service allows you to cancel your booked stay free of charge at any time for any reason. The service can only be added at the time of booking and comes with a fixed price of € 8.00 per day per room (regardless of the number of guests). Payment is due upon booking confirmation and is non-refundable. In case of a cancellation you will not be charged any further costs.
If you transferred a deposit the amount minus the cost of the cancellation service will be refunded.
Confirm your reservation with a deposit
To confirm your reservation, we might ask you for a deposit (30% of the booked arrangement).
You have the 3 following options to confirm your reservation:
Option 1: Deposit by bank transfer
Bank: Cassa Raiffeisen Campo di Trens
Accountholder: Hotel Wieser
IBAN: IT 77 M 08249 58260 000300019402
Option 2: Deposit by credit card
You can easily pay the deposit here on our webside with your credit card.
Option 3: Transfer of your credit card details
We allow you to confirm your reservation without paying a deposit by sending us your credit card details (via E-Mail or phone)
Did you know...
From the age of 14 years, a community residence tax of 1.70 Euro per person and night will be charged and is not included in the price.
Check-In & Check-Out:
On your day of arrival your rooms will be available from 2:00 p.m. We request that you check out by 11:00 am on your day of departure.
Small dogs and cats:
Dogs and cats are welcome: we charge € 9.00 per day excluding food. Please bring your own blanket or basket. We kindly remind you that animals are not allowed in the wellness area and in the restaurant. Should special final cleaning be necessary or if your pet has caused any damage, we will charge for these separately.
We accept cash payment, debit and credit cards (EC-Card, Visa, MasterCard).
We are a non-smoking hotel. We do, of course, provide outdoor smoking areas.
Please understand that, while you can book any room category you wish, it is not possible to book certain room numbers or floors. As far as possible we are happy to fulfil your individual room request.
In case of changing to half-board during the stay or at arrival, € 20,00 a day and per person are added (at least 2 days of stay left). Children from 0 to 2,99 years old are free of charge, children from 3 to 7,99 years old pay € 12,00.