Good to know
- For cancellations, up to 21 days before start of the holiday there is no cancellation charge. Your deposit will be refunded, minus a € 10,00 processing fee.
- For cancellations less than 21 days prior arrival and in the event of a late arrival or early departure 30% of the booked arrangement will be charged.
Cancellation terms are independent of whether or not the rooms can be partly or completely rebooked.
UPDATED CANCELLATION POLICY UNTIL 11 APRIL 2021
- For cancellations, up to 5 days before start of the holiday there is no cancellation charge. Your deposit will be refunded, minus a € 10,00 processing fee.
- For cancellations less than 5 days prior arrival and in the event of a late arrival or early departure 30% of the booked arrangement will be charged.
If you book Wieser’s cancellation service, you can cancel the booking free of charge up to the day of arrival and you are also covered in the event of a late arrival or early departure. This additional service costs € 8.00 per night and room and can only be added at the time of booking. The payment is due upon booking and it is non-refundable.
Confirm your reservation with a deposit
To confirm your reservation, we might ask you for a deposit (30% of the booked arrangement).
You have the 3 following options to confirm your reservation:
Option 1: Deposit by bank transfer
Bank: Cassa Raiffeisen Campo di Trens
Accountholder: Hotel Wieser
IBAN: IT 77 M 08249 58260 000300019402
Option 2: Deposit by credit card
You can easily pay the deposit here on our webside with your credit card.
Option 3: Transfer of your credit card details
We allow you to confirm your reservation without paying a deposit by sending us your credit card details (via E-Mail or phone)
Did you know...
From the age of 14 years, a community residence tax of 2.20 Euro per person and night will be charged and is not included in the price.
Check-In & Check-Out:
On your day of arrival your rooms will be available from 2:00 p.m. We request that you check out by 11:00 am on your day of departure.
Small dogs and cats:
Dogs and cats are welcome: we charge € 15.00 per day excluding food. Please bring your own blanket or basket. We kindly remind you that animals are not allowed in the wellness area and in the restaurant. Should special final cleaning be necessary or if your pet has caused any damage, we will charge for these separately.
We accept cash payment, debit and credit cards (EC-Card, Visa, MasterCard).
We are a non-smoking hotel. We do, of course, provide outdoor smoking areas.
Please understand that, while you can book any room category you wish, it is not possible to book certain room numbers or floors. As far as possible we are happy to fulfil your individual room request.