Good to know

... for your holiday 

Check-In and Check-Out

Your room will be ready from 2:00 p.m. on your day of arrival. 
The room should be vacated by 11 am on the day of departure.


Pets

Pets are welcome!
Please bring a blanket or basket with you. We ask you to understand that dogs and cats are not allowed in the wellness area and in the restaurant. 

Supplement: € 15.00 per day excluding food || Owners will be charged if more thorough final cleaning is required, or in the event of any damage.


Payment methods

We accept payments in cash, by debit card and credit card (EC-Card, Visa, Mastercard)


Smoking

Ours is a non-smoking hotel. Smoking areas are available outside.


Room assignment

You can book a particular type of room, but you cannot specify the room number or floor. However, we will do what we can to meet any special requests. 

Pricing Information

Prices vary with number of occupants and with time of booking. A little tip: the earlier you book, the more you save. The price does not include the local tourist tax of € 2.10 per person per night (for guests aged 14 upwards), which is payable on site. 


Booking information

Cancellations

  • Up to 21 days before arrival cancellation is free. Your deposit will be refunded. A sum of € 10.00 will be retained for processing purposes.
  • For cancellations less than 21 days before arrival, late arrival or early departure, 30% of the agreed amount will be charged.
  • N. B.: Notice of cancellation must always be in writing! These cancellation terms apply regardless of whether the rooms in question are subsequently re-let, either wholly or in part.

Updated booking conditions due to Covid-19

If the country in which you live recommends not visiting Alto Adige or prevents you reaching us or classifies us as a country at risk and closes the border with Italy, you can cancel your booking for free up to three days before your date of arrival. The deposit can be refunded or reused for a future booking.

In all the other cases, our usual cancellation policy applies. For this reason, we recommend adding “Wieser's cancellation service” to your reservation!

Wieser cancellation service

Do you want to play it safe? Then book the Wieser cancellation service:
in this way, you can cancel your booking free of charge up to your day of arrival, and you will also be covered in the event of late arrival or early departure. This optional service costs only € 8.00 per night and room and can only be added at the time of booking. Payment is made upon confirmation of booking and is non-refundable.


Deposit

To confirm your reservation, we ask for a deposit of 30% of the agreed amount. Payment can be made in one of the following ways:

  • Bank transfer
    Account holder: Hotel Wieser
    Branch: Cassa Raiffeisen of Campo di Trens
    SWIFT/BIC-CODE: RZSBIT21036
    IBAN: IT 77 M 08249 58260 000300019402
     
  • Credit card
    You can pay your deposit on our website using your credit card. 
     
  • Confirming a booking without a deposit
    You can also confirm your booking without paying a deposit, by providing us with your credit card details, either by e-mail or by phone.

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Aperitivo

Aperitivo à-la-Wieser

always valid

€ 49.00 for two persons

Special weeks for summer at the Wieser 7 = 6

Special weeks for summer at the Wieser 7 = 6

26/05/2022 - 03/07/2022

7 = 6

Autumn Special - 15% discount

Autumn Special -10% discount

09/10/2022 - 30/10/2022

-10% discount on 5 nights or more

Activity and Gourmet Package

Activity and Gourmet

26/05/2022 - 06/11/2022

€ 34.00 per person

Advent-Special -10%

Advent-Special -10%

25/11/2022 - 18/12/2022

-10% discount on 4 nights or more

SPECIAL WEEKS FOR SUMMER AT THE WIESER 7 = 6

SPECIAL WEEKS FOR Winter AT THE WIESER 7 = 6

08/01/2023 - 05/02/2023

7 = 6

Activity and Gourmet Package

Activity and Gourmet IN WINTER

26/12/2022 - 12/03/2023

€ 24.00 per person

Spring Special - 15% discount

Spring Special -15%

16/04/2023 - 14/05/2023

-15% discount on 5 nights or more